Change Banking Details for SASSA SRD Grant

Keeping your banking details updated is critical for receiving your SASSA SRD R370 grant payments without delays or complications. If you’ve opened a new bank account, switched banks, or corrected errors, this post explains how to securely update your banking information for SRD payments.

Why It’s Important to Keep Banking Details Accurate

  • Payments are made directly into your verified personal bank account.
  • Incorrect banking details lead to payment delays, rejections, or lost payments.
  • SASSA verifies bank account ownership against your ID for fraud prevention.

For payment troubleshooting: SASSA Payment Delays Guide

When Should You Update Your SASSA Banking Details?

  • You’ve changed your bank or opened a new account.
  • Your previous account has been closed or frozen.
  • You submitted incorrect bank details during your initial application.
  • You want to switch from Cash Send to a personal bank account.

What Types of Bank Accounts Are Accepted?

  • Personal bank account registered in your name only.
  • South African banks only (no foreign accounts).
  • Transactional or savings accounts.
  • No joint accounts or third-party accounts allowed.

⚠ Your bank account must match the ID number submitted with your SRD application.

How to Change Your Banking Details for SASSA SRD (Step-by-Step)

Step 1: Visit the Official SRD Website

Step 2: Locate the “How do I change my banking details” Section

  • Scroll down the homepage until you find the banking details update option.

Step 3: Submit Your ID Number

  • Enter your South African ID number (or refugee/asylum permit number if applicable).

Step 4: Verify via OTP

  • An SMS with a unique verification link will be sent to your registered cellphone number.
  • Open the link and proceed to submit your new banking information.

Step 5: Enter New Banking Details

  • Accurately enter:
    • Bank name
    • Account type (Savings, Cheque, etc.)
    • Account number
    • Account holder’s name (must match your ID number)

Step 6: Confirm Submission

  • Review and submit your updated information.
  • You’ll receive confirmation that your banking details update has been received.

What Happens After Updating Banking Details?

  • SASSA sends your new bank details to partner banks for ownership verification.
  • Verification typically takes 5 to 10 working days.
  • No payments are made until the new bank details are fully verified.
  • Once verified, all future payments go into the updated account.

Status guide: Check Your SRD Status Online

What Happens If Banking Verification Fails?

Possible reasons:

  • Account not registered in your name.
  • Closed or dormant account.
  • Mismatched ID number at the bank.
  • Technical error in submission.

If verification fails, re-submit correct details or contact your bank to update your ID record.

Can You Change Banking Details During an Active Application?

Yes — but:

  • Changing details during verification may temporarily delay upcoming payments.
  • If possible, update details well before payment processing dates.

Full payment calendar: SASSA Payment Dates

Common Reasons Banking Verification Fails

  • Account name mismatch with your ID number
  • Using someone else’s account (third-party accounts not allowed)
  • Closed or frozen accounts
  • Account type errors (e.g., selecting Cheque instead of Savings)
  • Bank system delays in confirming ownership

Alternative Payment Options

If you do not have a bank account, you may select:

  • Cash Send / eWallet services (linked to your cellphone number).
  • Approved retail payment partners (e.g., Pick n Pay, Boxer, Shoprite).

Direct bank payments are still the fastest and most secure option.

Frequently Asked Questions (FAQ)

Can I use someone else’s bank account?

No. The account must be registered in your own name linked to your ID.

How often can I change my banking details?

There’s no limit, but frequent changes may trigger verification delays.

Can I update my banking details by phone or at SASSA offices?

No. Banking updates are done securely online only via the SRD portal.

Will I receive payments for previous months after updating details?

Yes. Approved but unpaid months will be processed once your new banking details are fully verified.

Can I submit banking details using someone else’s bank account?

No. The bank account must belong to you and match your ID number.

What if I lose access to my registered cellphone number?

First update your contact number with SASSA before submitting new banking details.

How do I know if my banking details were verified?

You will receive an SMS once your new banking details are verified and active.

Can I change my banking details multiple times?

Yes. But each change will trigger a new verification process that may delay payments temporarily.

Pro Tips for Smooth Banking Updates

  • Use a valid personal bank account in your own name.
  • Double-check all details before submitting.
  • Avoid updating details close to payment dates if possible.
  • Keep your registered cellphone active for OTP verification.
  • Monitor your SRD status after updating.

mysassastatus.com is an independent informational website and is not affiliated with SASSA or any government agency.

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